Welcome to, Mattmartin.Club proud to show you my ReplyTap Review hope you enjoy it !
What is it ?
ReplyTap is the next generation customer service management solution. It is a sophisticated cloud based platform with built-in chat box, knowledgebase, video calling, co-browsing features and a lot more…
ReplyTap has everything from bringing in customers to converting and supporting them, been in development for over a year and being launched in a Software as a Service Model.
You can Integrate ReplyTap within your existing app by passing on your customer details.
- Product: ReplyTap
- Vendor: Karthik Ramani
- Official Website: Click here
- Front-End Price: $197 – $1997
- Niche: Software
Who Is The Creator Of ReplyTap?
Karthik Ramani Is the man behind ReplyTap. He is a well known names in the field of online marketing who has created many successful internet marketing products and software such as Carvly, EverLesson (MemberHub 2.0), InstaStore, Easy Links, Quiz Funnels, Channel Authority Builder, Video Hub, Social Contest, Lead Monster, Social Directory and many more successful digital product launches.
What Is The Main Idea Behind ReplyTap?
It’s time you face the cold hard truth about customer acquisition & retention…..
=> Your Visitors Are CONFUSED!!!
It’s true! You probably don’t even know the landmines your business treads along every day. When a prospective client comes along your website, they go through what you have to offer. They see what you can do, they see what they can get.
=> But before they decide…they want to be sure that you can offer everything they need.
Now you have listed what you can offer, but the visitor has some questions of their own… they get confused, and since there is no one to diffuse their doubts,
they do what you dread the most… they leave!
and move onto a rival product of yours that they can understand better.
If only you could reach out to them and hold them back… it’s not your fault. You addressed all the issue you thought a visitor can encounter, but you’re not a mind reader-but if you step into their shoes, you’ll know how confusing it can be…
=> Picture this:
once you feel all your questions have been answered, you go ahead and pick the laptop of your choice… because you weighed the pros and cons, tried and tested it, and decided it was what you needed… and believe you me, you only think you make that choice yourself… you don’t. You ask the salesperson what he thinks, because he would know… and your decision mostly rests on what he says…
=> Think about it, you do it everywhere:
- At the restaurant you ask the waiter for his recommendation
- At the garage, you ask for the mechanic’s
- At your kid’s school, you ask the teacher to review your ward
- Hell you even did it when you bought your engagement ring
So how come you don’t expect your prospective clients to discuss their concerns with you when they come to make an investment on their business?
=> OF COURSE they want to know what you think, and what you would recommend:
The problem is that you don’t know when they come to your website, and they have no way of establishing contact with you instantly, unless they e-mail you… and you know the feeling, who wants to wait for the next 24 hours to hear back on something that’ll be provided next door easily?
They might’ve even forgotten about it by then or found an alternate, a more expensive, less useful solution… and that’s how you’re losing customers faster than the Arctic losing ice…
And if you want to stay in the business, you’ll have to step up your game and be one step ahead of your customer… because I’ll tell you a secret…
It’s not really your product that makes the closing call… yes it is a huge factor, but what really matters is how you make them feel…“Sales are dependent upon the attitude of the salesman, not the attitude of the prospect”….
=> Marketing isn’t the same anymore:
You need to establish first contact, nurture leads, and offer them something that they need and some more… Making the best product isn’t enough…having the best sales experience and support you can offer to your prospects is everything… because it’s not just your product that sets you apart, it’ your service and customer friendly setup.
Marketers everywhere are still struggling to:
- Find the right strategy to retain potential leads
- Know your clients needs better
- Create a brand USP
- To reach untouched heights in Customer Management & Lead Generation, you have to offer you clients something out of the box!
How Does ReplyTap Work?
This is how ReplyTap helps you increase sales, retain customers and build a list that’s a mile long:
[+] Multipurpose Chat Widget:
- ReplyTap places a Chat Widget on both the crucial areas of your sales funnel where you’re more likely to lose a lead- the sales/landing pages and inside the members area. The sales landing page chat widget ensures that the visitor has a seamless browsing experience and don’t leave if they fail to find what they’re looking for.
- They can simply write their queries in the chat widget that assists in chatting live with the web visitor and answering their query without having to wait for a reply.
- The widget in ReplyTap Members’ area simplifies the process from ‘Buy Now’ to ‘Checkout’. This ever present chat assistant ensures that no lead is abandoned because, no assistance was available in the time of need.
[+] Audio Calling:
- Prospects want instant service and they want it as fast as yesterday. That’s why instead of providing contact numbers on your websites, ReplyTap lets you make audio calls to your clients without any 3rd party interface. That means just your agent and your client, with complete confidentiality. Efficiency will always be rewarded by your clients. What will be explained in ten messages over chat may be explained in 20 seconds over a call.
- Show your clients that you are the most efficient brand and they will stick by you with fierce loyalty. Interacting with customers can help you understand and settle their concerns more effectively and elevates you as their choice of brand. You build their confidence and they will build your brand.
[+] Broadcast Messages:
- This is a pinnacle in the field of direct marketing. It’s a good thing to work hard, but it’s better to work smart. Save time and effort with this feature. Now you can broadcast the same message to all the web visitors in one stroke. No need to type out tedious individual messages…whether it’s a flash sale that is coming to an end, or an offer/contest that you’re announcing, just type it and broadcast it to all your online web visitors in one simple click.
- What better way to keep your customers engaged.
[+] Video Calling:
- This right here is where we’ve upped our game. Up to 93% of communication is nonverbal. We’ve all heard how important body language is to a conversation. Not only can you provide instant audio calls, but now conduct video calls with your clients. Video calls help in executing better and faster assistance to your clients and help build brand credibility and efficiency.
- Even the biggest names in the world markets have not yet included this feature in their engagement strategy. Be the first to start this revolution with ReplyTap platform..
[+] Co-Browsing Features:
- And if video calling wasn’t enough to deliver swift assistance, we’re giving the option of sharing a screen with your web visitor. This way in case you need to explain a complicated procedure, or even if your visitor cannot perform a certain function themselves, you can just request to share screens and sort the problem out remotely.
- Your tech experts can simply solve any issues faced by customers in real time. Now is there anyone who doesn’t like to sit back and watch his problems vanish.
[+] Knowledge Base:
- Regardless of all the assistance you can provide over a chat, With ReplyTap, you will get the liberty of creating a know-how directory to your product. If your client needs to know how to perform a certain function, they can just enter the keywords and view all the listings related to their query. They can select the one most relevant, and resolve their own query in no time.
- Pre-empting your customers’ issues and providing them with answers and solutions – there’s no better way to show your customers that…’You Care’.
[+] Intro & Exit Video Templates:
- We at Replytap believe that the power of good communication has enough scope to overturn your business, regardless of the product.Not only are we providing you different tools to enable quality communications, but also with the aesthetics that’ll enhance the experience for your visitors.
- ReplyTap aims to redefine interaction with its own set of video templates that play welcome videos on the chat widget.
- Just insert your video in the ready-to-use video chat templates and you are good to go.
[+] Chat Skins/Templates:
- ReplyTap comes with its set of chat skins and templates to suit your colour palette. Now match your chat widget to your sales/landing page design and make it stand out in ANY background.
[+] Advanced Analytics In ReplyTap Dashboard:
- To track your sales better and to zone in on the segments your product is popular in or needs more work in, ReplyTap comes with Advanced Analytics in the dashboard. Now get complete details about the prospects who visit your sales page. Get vital statistics about the members in your membership or shopping carts to track your popularity among segments of the audience.
- Now no more guess work. Have the figures right in front of you when you make strategies for your business to reach new heights.
[+] Hashtag Based Canned Response:
- Time is money and we are helping you save time, money and effort. It may happen that over time the questions you receive from the prospects may be similar. To save time on answering the same questions repeatedly, we allow you to save your canned response and retrieve them hashtags easily. This ReplyTap feature lets you address the Frequently Asked Questions faster.
- There is no such thing as too much efficiency. So that your visitors remain continually impressed with your commitment to helping them, this feature allows you to see what your prospect is typing even before they hit on the “Send” button. This helps your agents to be prepared to answer instantly, thereby impressing your customer and being able to handle several at once.
[+] Multiple Agents:
- Remain on top of your game by creating multiple agents for the same campaign to run the team like a ‘PRO’. Our in depth analysis gives you complete insights on the workload of your agent, thereby allowing you to allocate work to them and managing it accordingly.
[+] Survey At The End Of The Chat:
- There’s no such thing as perfection and there shouldn’t be…because there is always room for improvement. There’s no greater lure for a customer than a marketer that cares. Providing a feedback survey at the end of the chat will show to your customers that you value their opinion and want to serve them better.
- They will not only readily dispense their feedback but also make loyal customers out of them, because they know their needs will always be taken care of here!
Lastly, why I strongly recommend you to get your Copy of ReplyTap?
If you are searching for The Most Advanced Video Chat lead generation and support platform with extensive screen share, live support, Customer Support and Knowledgebase features that will enable you to Talk with your visitors and convert them to customers “Revolutionary Strategy To Multiply Customer Retention & Leads Instantly”, then ReplyTap will be your highly recommended choice.
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Please Note: I only promote products I use or have used myself. All have great reviews, significant sales and low refund rates. I try to promote offers from reliable and trustworthy sellers with excellent track record about customer support and are in business for a while.